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Contact

For billing, refunds, privacy, or account questions, email us from the address you use with Aladdin.

Support email

support@aladdin-agent.net

We aim to reply to billing and account emails within 2 business days.

What we can help with

  • Pro billing and subscription changes (see the Pro page for what is included)
  • Refund requests under our Refund Policy
  • Privacy and data-handling questions — see Privacy Policy
  • Account access and sign-in issues

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