Contact
Last updated: September 19, 2026
Operator
Aladdin (aladdin-agent.net)
Support email
We aim to reply to billing and account emails within 2 business days.
What we can help with
- Aladdin Pro and Team billing, invoices, and subscription changes
- Refund requests under our Refund Policy
- Privacy and data-handling questions — see Privacy Policy
- API and developer access for Pro subscribers
Before you write
- Include the email address used at checkout for billing issues.
- For refunds, mention the purchase date and plan (monthly or yearly).
- Self-serve cancellation is available from the billing portal on the pricing page.